Privacy Policy
Last updated: January 19, 2026
Our Privacy Commitment
Your content is never used to train AI models. Your projects are private by default. You can export or delete your data anytime.
1. Introduction
AIMgr is a product of SD75 ehf, an Icelandic limited liability company (kennitala: 480922-1150) ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered workspace service.
By using AIMgr, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Email address
- Password (encrypted)
- Account preferences and settings
2.2 Content You Create
When you use the Service, you may provide:
- Projects and project names
- Documents and text content in Canvas
- Knowledge base entries (guidelines, terminology, context)
- Uploaded files and images (Assets)
- AI chat conversations and prompts
2.3 Usage Information
We automatically collect certain information about how you use the Service:
- Feature usage and interactions
- AI query counts (for usage limits)
- Storage usage
- Error logs and performance data
2.4 Device Information
We may collect information about your device:
- Browser type and version
- Operating system
- IP address (for security purposes)
3. How We Use Your Information
3.1 To Provide the Service
- Store and organize your projects and content
- Process your content through AI features
- Generate exports and downloads
- Authenticate and secure your account
3.2 To Improve the Service
- Analyze usage patterns to improve features
- Debug and fix technical issues
- Develop new features
3.3 To Communicate
- Send important service updates
- Respond to support requests
- Send billing and subscription notifications
4. AI Processing and Your Content
Important: Your Content is Not Used for Training
We process your content through AI services to provide features like writing assistance and image descriptions. This content is NOT used to train, improve, or develop AI models. It is processed only to generate responses for you.
4.1 How AI Features Work
When you use AI features in AIMgr:
- Your prompt and relevant context (canvas content, knowledge base, asset descriptions) are sent to AI services
- The AI generates a response based on your input
- The response is returned to you
- Processing is ephemeral—content is not retained by AI providers for training
4.2 AI Service Providers
We use third-party AI services to power our AI features. These providers process your content under strict data processing agreements that prohibit using customer data for model training.
4.3 Audit Trail
We maintain an audit log of AI interactions for your accountability and compliance needs. You can view this log in the Audit Log section of your project.
5. Data Storage and Security
5.1 Where We Store Data
- Application data: Stored on secure cloud servers
- Files and images: Stored on Cloudinary, a secure cloud storage service
- Backups: Encrypted and stored separately
5.2 Security Measures
- Encryption in transit (HTTPS/TLS)
- Encrypted passwords (bcrypt hashing)
- Secure authentication tokens (JWT)
- Project isolation (multi-tenant architecture)
- Regular security updates
5.3 Project Isolation
Each project in AIMgr is completely isolated. Other users cannot access your content, assets, or AI conversations. Even within your account, projects are separated.
6. Data Sharing
6.1 We Do Not Sell Your Data
We never sell, rent, or trade your personal information or content to third parties.
6.2 Limited Sharing
We may share information only in these circumstances:
- Service providers: With vendors who help us operate (hosting, payment processing, AI services) under strict data protection agreements
- Legal requirements: When required by law, court order, or government request
- Safety: To protect the rights, property, or safety of AIMgr, our users, or others
- Business transfers: In connection with a merger, acquisition, or sale of assets (with notice to you)
7. Your Rights and Choices
7.1 Access and Export
You can:
- Access all your content through the application
- Export your projects to Word format
- Download your uploaded files
- Request a complete data export by contacting us
7.2 Correction
You can edit and update your content and account information at any time through the application.
7.3 Deletion
You can:
- Delete individual projects, assets, or knowledge items
- Delete your entire account through account settings
- Request complete data deletion by contacting us
When you delete data, it is removed from our active systems. Backups may retain data for up to 30 days before complete deletion.
7.4 Data Portability
You can export your content in standard formats (DOCX for documents, original formats for files) at any time.
8. Cookies and Tracking
We use minimal cookies necessary for the Service to function:
- Authentication cookies: To keep you logged in
- Preference cookies: To remember your settings
We do not use advertising or third-party tracking cookies.
9. Children's Privacy
AIMgr is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where required.
11. Data Retention
We retain your data for as long as your account is active or as needed to provide you services. After account deletion:
- Active data is deleted immediately
- Backups are purged within 30 days
- Anonymized usage statistics may be retained indefinitely
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new policy on this page
- Updating the "Last updated" date
- Sending an email notification for material changes
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: hello@aimgr.ai
- Website: https://aimgr.ai
14. Additional Rights for EU/EEA Users
If you are located in the European Union or European Economic Area, you have additional rights under GDPR:
- Right to lodge a complaint with a supervisory authority
- Right to restrict processing
- Right to object to processing
- Right not to be subject to automated decision-making
To exercise these rights, contact us at hello@aimgr.ai.